Virtual Operations Support Services (VOPSS) is committed to protecting your privacy and safeguarding all Protected Health Information (PHI) under HIPAA guidelines. This Privacy Policy describes how we collect, use, and secure your personal and clinical data when you visit our website, utilize our RCM services, or contact us.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you or your practice. This includes:

Contact Information: Name, email address, telephone number, practice name, and location coordinates.
Clinical Information: If you utilize our Free Billing Audit, we collect encrypted documentation, charge sheets, and billing records under Business Associate Agreements (BAAs).

2. How We Use Your Information

We use the collected information to deliver our RCM services, process audit requests, verify insurance eligibility, and maintain security logs under regulatory frameworks. We do not sell or trade your data with third parties.

3. HIPAA & PHI Data Security

All clinical records, demographics, and billing parameters are processed utilizing AES 256-bit encryption. Access is strictly controlled through role-based credentials. We execute standard BAAs with all client practices to guarantee HIPAA compliance.