Let's build a more efficient, higher-converting revenue cycle
Our billing consultants are ready to answer your questions, perform billing audits, and help optimize your collections.
Send Us a Message
Fill out the form below and an RCM consultant will contact you within 2 business hours.
Corporate Contact Details
Phone Number
+1 (832) 554-6727Email Address
admin@virtualoperationss.comBusiness Hours
Monday–Friday: 8:00 AM – 6:00 PM EST
Headquarters
21175 State Highway 249 #182, Houston, TX 77070-1655, United States
HIPAA & Security Compliance
VOPSS adheres strictly to all HIPAA security directives. All data entered on this website is encrypted using 256-bit TLS security and transmitted over secure networks. We do not sell or share practice details with third parties.
Our support service SLA and communication guidelines
Clear communication is the foundation of a successful medical billing partnership. At VOPSS, we maintain strict Service Level Agreements (SLAs) to guarantee our clients receive fast, responsive support. We match every client clinic with a dedicated billing manager who acts as their main point of contact. This ensures you do not have to navigate a generic phone tree to get answers about a claim or code.
Whether you need assistance with provider credentialing, have questions about a clearinghouse rejection, or require updates to a custom financial report, our team is available. We handle client requests during standard hours and offer emergency support channels for urgent billing queries. This level of support ensures your practice operations run smoothly.
Contact FAQs
Common questions practices ask when contacting our billing offices.
What is your typical response time for contact submissions?
Our practice solutions team reviews all contact submissions immediately. We guarantee a response within 2 business hours for all inquiries received during normal operating hours (Monday through Friday, 8:00 AM to 6:00 PM EST).
Can I schedule a live demo of your billing portal?
Yes, we would be happy to demonstrate our reporting portals and EHR workflows. Simply indicate your request in the contact form, and one of our consultants will coordinate a convenient time for a web conference screen share.
How do we transmit our clinical and billing reports to VOPSS?
We support multiple secure, HIPAA-compliant methods for report transmission. This includes direct secure connections to your EHR/PM system, upload portals utilizing SFTP with 256-bit encryption, or secure fax integrations.
Do you charge any setup fees to get started?
No, VOPSS does not charge any setup, onboarding, or training fees. Our pricing is performance-based, meaning we charge a small percentage of your collected claims. We only succeed when your clinic collects its rightful revenue.
Outsourced RCM Specializations
Ready to schedule a private RCM consultation?
We will set up a secure screen share to review your clearinghouse reports, identify billing bottlenecks, and discuss optimization goals.